Building employee commitment through organizational work climate in hotels in Nigeria

Abstract

This study focuses on the effect of organizational work climate on employee commitment in the tourism sector. The study's specific objectives are to ascertain the effect of job security on employee commitment, determine the influence of job design on employee commitment; and evaluate the effect of internal communication on employee commitment. The cross-sectional survey research design method was used for the study. The study adopted the stratified random sampling technique and used an instrument; a test-retest method was adopted. Descriptive statistics, correlation, and multiple regression analysis were used to analyze the study data. The study found that the organizational work climate brought about 59% of the change in employee commitment. Job security (ß = 0.312, P<0.05) and job design commitment (ß = 0.214, P<0.05). Job security has the highest positive effect on employee commitment. The study recommended, amongst others, that organizations should create a positive workplace climate to enhance employee motivation and raise the opportunity for employees to implement adequate efforts in doing their tasks. The study demonstrated job design enables organizations to achieve the harmonization needed between the employee and the job